CALEFFI     

CALEFFI COMPANY
Caleffi is the leading Italian manufacturer of high-quality components for heating, conditioning and plumbing systems and supplier of high performance hydronic solutions.

One of our main goals is to maintain exceedingly high quality standards with strict controls not only on the entire production chain, but also on the service we provide to our customers. The first stone on which our group's entrepreneurial culture has been built is the principle by which "selling" means guiding the customer in making a choice through expert technical assistance that can comprehend the customer's needs and identify the best solutions to put forward
Caleffi has obtained the Certificate of Conformity to EN ISO 9001:2000 standard for the activities of design, manufacture and marketing from ICIM S.p.A and from BSI.

In order to assure that its Quality Management System is in agreement with the requirements specified in the reference standard, the company undertakes to assure that Customer and product requirements are identified, defined and satisfied in order to increase Customer satisfaction, develop a system of continual improvement, establish pursuable business goals, achieve the organizational and relational conditions suited to promote and have the company in its entirety comprehend the importance of the contents of the Quality policy and verify that it has been understood
Our products are used in domestic environments and they must guarantee absolute safety for persons and property. We accept responsibility not just for achieving our own success but also for the well being of others by providing technical advice to improve the comfort and the quality of life of others.

We believe that distributing products that are not perfect is unacceptable. It is our policy to check every single mass produced article. Our products are certified by more than 21 different authorities both in and outside Europe and they are up to the highest international standards. We were one of the first to obtain certification in May 2002 as conforming to the UNI EN ISO 9001 standard: 2000 (Vision 2000). One factor that affects standards is the quality of the raw materials we receive from our suppliers. We select only the best to achieve the excellence we strive for.

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